Love the outdoors?
At Outdoor and Cycle Concepts we believe people are happier when they actively escape outside!
Comprising of the well-known high street brands Snow+Rock, Cotswold Outdoor, Cycle Surgery, and Runners Need, we are united by our deep-rooted passion for the outdoors and our commitment to improve customer service every day. We are proud to be specialists with each fascia having its own identity supported by one central back office. By providing the best kit and expert advice, we want to help as many people as possible enjoy their time outside to the full.
With a role at O&CC within one of our stores, you will play an important part in our mission to inspire and support people to get outside.
As a Retail Sales Assistant your key responsibilities will include:
Greeting every customer as they enter the store and be a part of helping every customer have a positive and enjoyable shopping experience in store.
Engage and build rapport quickly with our customers through listening, conversation and promoting relevant offers to enable understanding and ownership of delivering each specific customer need and want.
Be passionate about being the face of O&CC in store, consistently delivering positive and friendly service throughout the whole customer journey.
Drive sales by providing good customer service and product knowledge
Maintain high sales floor and stockroom housekeeping standards
We want people that demonstrate our company values and, above all, have a passion for the outdoors.
Customers at the heart of everything
Brave and Bold
Knowledge of retail environment
Understanding and a passion for the outdoors
Good communication skills
Strong customer service skills
Experience working in a team
Good organisational skills, ability to multi-task
Up to 25 Days annual leave plus the national Bank Holidays
Full time/Part time/ Temp/ Hours
Buy and sell annual leave
Incredible Cycle to Work Scheme
Long service awards
Support for Reserve Forces Scheme
Generous Staff Discount Scheme
*Only applicable in certain jobs and locations.
We believe there’s no substitute for experience. That’s why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.
To encourage our people to get outdoors we have regular camping trips, weekly running clubs, office yoga and outdoor meetings as well as partnering with loads of amazing brands and outdoor enthusiasts such as The National Trust, The Ramblers, BMC, and many more! Our employees live our values and love all things outdoor, click here to see how we spent our winter: https://youtu.be/ue9ucq2SRyA
At Outdoor and Cycle Concepts we believe people are happier when they actively escape outside. Want to join our team and inspire the nation?