Key Holders
Key Responsibilities
- Taking accountability for security of the store premises and company property extending outside normal trading hours.
- Greeting every customer as they enter the store and be a part of helping every customer have a positive and enjoyable shopping experience in store.
- Engage and build rapport quickly with our customers through listening, conversation and promoting relevant offers to enable understanding and ownership of delivering each specific customer need and want.
- Be passionate about being the face of O&CC in store, consistently delivering positive and friendly service throughout the whole customer journey.
- Drive sales by providing good customer service and product knowledge
- Maintain high sales floor and stockroom housekeeping standards
Essential
- Knowledge of retail environment
- Good communication skills
- Strong customer service skills
- Experience working in a team
- Good organisational skills, ability to multi-task
- PC Literate
- Flexibility to work hours which cover shop open/closure
Desirable
- Understanding and a passion for the outdoors
Our Benefits Include:
- Generous 25 Days annual leave plus the national Bank Holidays
- Buy and sell annual leave
- Incredible Cycle to Work Scheme
- Company pension Scheme
- Eyecare vouchers
- Long service awards
- Support for Reserve Forces Scheme
- Generous Staff Discount Scheme
- Training Bursaries
- Amazing volunteering opportunities
