Key Holder

Key Responsibilities

• Taking accountability for security of the store premises and company property extending outside normal trading hours.
• Greeting every customer as they enter the store and be a part of helping every customer have a positive and enjoyable shopping experience in store.
• Engage and build rapport quickly with our customers through listening, conversation and promoting relevant offers to enable understanding and ownership of delivering each specific customer need and want.
• Be passionate about being the face of O&CC in store, consistently delivering positive and friendly service throughout the whole customer journey.
• Drive sales by providing good customer service and product knowledge
• Maintain high sales floor and stockroom housekeeping standards