Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as our Operations Process & Training Lead.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

Please note this role is 40 hours per week.

How will you make an impact?

• Making sure all work processes are clearly documented, regularly reviewed, and kept up to date
• Producing comprehensive documentation on requirements and specifications
• Establishing a system for colleagues to share ideas and improvements and ensuring timely feedback is provided
• Working with stakeholders to enhance training programs and develop materials that effectively support all operational roles
• Designing induction courses for new warehouse colleagues and managing them through our eLearning platform
• Developing Area Champions who deliver high quality coaching and training
• Working with the Performance and Planning Manager to drive and implement continuous improvement initatives

You’ll fit right in if…

• You have a solid understanding of warehouse operations and systems like Manhattan Warehouse Management or similar
• You’re experienced in designing and delivering training programs, including creating effective training plans and materials
• You’re confident using IT software such as Microsoft Word, Excel, Project, and Visio, with strong analytical and data skills
• You’re an excellent communicator with great interpersonal and leadership skills, and you know how to coach and develop others
• You thrive under pressure, embrace change, and collaborate effectively with others

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

• Base salary of £29,000 – £32,000 per annum
• Bonus of up to £700 per annum
• 40-60% discount across our range of products
• 33 days holiday (inclusive of bank holidays)
• Company pension scheme
• Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

But there's more, for a full list of what we offer at O&CC check out our website –  Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)

Applications from all genders and backgrounds encouraged

O&CC aims to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.

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